FAQs

What currency are the prices on the site in?

All prices are in USD .

What payment methods are accepted at Saunaones?

Accepted payment methods are American Express, Mastercard, PayPal, Visa.

What are the delivery fees?

We offer free shipping for all orders on our website.

How long does it take for my order to arrive?

It usually takes 25-55 business days to deliver after order confirmation.

Is the red cedar 100% pure red cedar?

No, our red cedar is spliced red cedar, combined with mahogany or hemlock. This is because 100% pure red cedar has a softer texture and lacks stability. Additionally, the cost of 100% pure red cedar is 2-3 times higher than the current price.

How much is the restocking fee?

We do not charge a restocking fee on returns.

How much is the return shipping fee?

The return shipping fee must be borne by the customer himself.

The conditions of the product that we allow returns ?

New

If you have any questions, send us a message to our email address

Email:support@saunaones.com

 

Phone:+1 (213) 204-0566