Get in touch
We sincerely apologize, but our company staff and factory employees will be on holiday from January 25th to February 7th for 13 days. During this time, emails, messages, and calls will not be answered or returned. We kindly ask for your understanding. You are welcome to leave us a message, and we will respond occasionally during the holiday. For any unshipped orders, please leave us a message, and we will get back to you as soon as the holiday ends. Thank you for your understanding and support.
If you have an issue or question that requires immediate assistance, you can click the button [Chat with us] below to chat live with a Customer Service representative. If we aren’t available, drop us an email to the left and we will get back to you within 12 hours!
1.Due to a high volume of calls and a substantial amount of information, if your call isn't answered promptly, please don't worry. I will handle calls between 3 PM and 8 PM Los Angeles time every day (weekend calls will be processed on Mondays).
2.Email responses will be addressed within two days. If you haven't received a timely reply, it might be due to the overwhelming volume of emails. Please send a follow-up, and I will promptly attend to it. Alternatively, you can send me a text or a message on WhatsApp.
3.WhatsApp and text messages will be cleared and responded to daily, except on weekends.